Privacy Policy for Custom Glass Industries, Inc.

Effective Date: 02/13/2025

At Custom Glass Industries, Inc. ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or engage with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: This includes information that can identify you as an individual, such as your name, email address, phone number, billing address, shipping address, and payment information.

  • Non-Personal Identification Information: This includes information such as browser type, device type, IP address, and usage data.

  • Order Information: We collect details related to the products and services you order, including custom glass specifications and delivery information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for custom glass products.

  • To communicate with you about your order status, delivery updates, and any inquiries you may have.

  • To improve our website and services, enhance customer experience, and analyze site usage patterns.

  • To send marketing communications, if you have opted in to receive them (you may opt out at any time).

  • To process payments and handle billing information securely.

  • To comply with legal obligations and protect against fraud or unlawful activity.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, delivery services, and marketing partners. These parties are contractually bound to keep your information confidential and only use it for the purposes for which we shared it.

  • Legal Compliance: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud or criminal activities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner of the business.

  • SMS consent will not be shared with any third party, nor any affiliates for marketing purposes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal data, please note that no method of electronic transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver targeted advertisements. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request to access the personal information we hold about you.

  • Correction: If your personal information is inaccurate or incomplete, you can request that we update it.

  • Deletion: You may request that we delete your personal data, subject to certain exceptions.

  • Opt-Out of Marketing: You can opt out of receiving marketing emails by following the "unsubscribe" link in the emails or contacting us directly.

To exercise any of these rights, please contact us at info@cgifab.com.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of such websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Custom Glass Industries, Inc.
Email: info@cgifab.com
Phone: (657) 242-1512
Address: 1371 N. Miller Street. Anaheim, CA 92806 USA.